So you want to be a Salesforce Admin but don’t know where to start? Luckily for all of us, there are many, many wonderful resources available to learn from.
First off, I highly recommend creating a Salesforce Developer org to practice in. I suggest using a personal email address to sign up for your developer org instead of a work email address. The biggest benefit to using a personal email address versus a work email address is your Developer org can follow you wherever you go. This org will allow you to test the concepts you learn along the way and possibly try out apps from the AppExchange all without disrupting your employer’s sandbox or production orgs.
Ok, so now that we got that out of the way, on to the resources!
My new favorite that I keep telling everyone about is this fantastic Salesforce interactive learning path called Trailhead. There are currently 3 different “trails” to choose from, with additional trails coming soon.
- Getting Started with the Force.com Platform
- Intro to Visual App Development
- Intro to Programmatic App Development
There are quite a few learning objectives and modules to choose from within these trails. There are challenges built right and you have the opportunity to earn some really cool badges.
Second place to look for information would be the Salesforce Help & Training. It my go-to place when looking for specific content such as Release Notes, Knowledge articles, guides, tip sheets, and some basic online training videos. I have to say, it’s probably one of the most robust documentation repositories I have ever seen any company provide.
Another valuable resource is the Salesforce Success Community. You can join local User Groups, Collaborate with other Salesforce users around the world, ask questions, and create and/or promote Ideas. One fantastic group to follow, among many in the Success Community, is “Success – Getting Started” – it is monitored by Salesforce employees, Salesforce MVPs, and other customers like yourself. With a community of over 1.5 million contributing members, you are never alone!
Lastly, if you have the means, you should try to take the Salesforce Instructor-Led Training. I was fortunate to attend the “Administration Essentials for New Admins (ADM201)” course back in 2010 and it was a great starting point. I also wanted to point out that if you are a member of the Success Community, you can find a special offer here if you purchase the training by February 28, 2015 and attend by April 17, 2015.
I hope this all helps. If I’ve left out any other valuable resources, please feel free to tell us about them in the Comments!















